ADDITIONAL DRIVER

- Must show valid driver’s license.

- Additional driver fee may be required.

ADVANCE BOOKING REQUIREMENT

. A 48-hour advance reservation is required to guarantee rates and cars.

AGE REQUIREMENT

- Must be 18 years of age to rent a car.

- 16 years of age to drive car.

- Rates higher for renters under age 21.

AIRPORT TAXES

These are taxes or fees imposed by some airport commissions.

- Applies if you use the AllRite shuttle from the airport.

- Varies according to specific airport commission guidelines.

- The customer is generally responsible for these fees.

ALLRITE’S CORPORATE ADDRESS

. AllRite Rent A Car

24420 San Fernando Road

Newhall, CA. 91321

AUXILIARY EQUIPMENT

- Hitches trailers, boats, handicapped equipment, and chains cannot be attached to an AllRite rental car except when provided by AllRite.

BABY SEAT RENTAL (may not be available at all locations)

- See agent for current per day charge.

- Safety-approved.

- Reserve at time of booking car.

BLACKOUT DATES

- Dates when certain special rates are not available or certificates cannot be used.

- Normally during holidays and peak-rental times of the year.

CAR CATEGORY

- Classification of cars in the fleet based on size.

- All cars are priced, booked and controlled by car category, not by car make or model.

CASH DEPOSIT

- Qualifying renters who do not have a credit card must leave cash deposit for their rental.

- For local customers cash deposits start at $200.00 and up in addition to the pre-calculated rental charges depending on the type of car, length of rental and miles to be driven and a current utility bill is required to verify residence along with proof of transferable full coverage insurance (unless purchasing insurance waivers through AllRite).

- For surrounding area residents, cash deposits start at $350.00 in addition to the pre-calculated rental charges depending on the type of car, length of rental and miles to be driven and a current utility bill is required to verify residence along with proof of transferable full coverage insurance (unless purchasing insurance waivers through AllRite).

- For out of towners we may accept a cash deposit of $1000.00 (this is done on a case by case basis) along with proof of transferable full coverage insurance (unless purchasing insurance waivers through AllRite).

- For cash deposit customers, proof of transferable full coverage insurance is required. For people missing comprehensive and collision insurance, we offer V.D.W. at an extra charge of ($8.95 a day and up). For those missing Liability insurance we offer L.I.W. at an extra charge ($8.95 a day and up).

- When the rental car is returned in accordance with the rental terms and conditions, the cash deposit will be refunded.

CASH, RENTING WITH

. Customer must meet AllRite’s requirements for renting a car without a credit card.

- Advance reservation (walk-up customers cannot rent for cash).

- Valid Driver’s License.

- At least 21 years old (if on military/government business with papers, 18 years old - military rate code only).

- Verifiable phone number.

- Verifiable proof of transferable full coverage insurance (unless purchasing insurance waivers through AllRite).

- Verifiable employment.

- Cash deposit in addition to cost of rental.

- Passport required for non-U.S. citizen.

CELLULAR PHONES

- Portable cellular phones are available in select locations.

- See agent for current per day charge.

CHAINS (not available at this time)

- Ask agent for current per-day charge.

- Only tire chains rented by at an AllRite rental location can be put on an AllRite rental car.

CHANGE OF EQUIPMENT

- If you choose to rent a larger car than reserved, an additional cost per day is billed for the larger car

- If reserved car category is not available you receive next higher available car category at no additional cost.

CHECK-IN DAYS

- Days the car is in use, or “on the road”.

CHILD SAFETY SEAT/INFANT SEAT (may not be available at all locations)

- Safety-approved.

- Please request at time of booking car, but you can also request one at the counter.

- See agent for current per day charge.

COLLISION DAMAGE WAIVER (CDW)

- An option that, if purchased at an additional amount per day, waives the renters responsibility for damage to or loss of an AllRite rental car as long as terms of the rental agreement have not been violated.

- Collision Damage Waiver is NOT insurance.

CONFIRMATION NUMBER

- Also known as a reservation number, this number guarantees a certain car category for a specific rate on a specific date in a specific location.

CORPORATE RATE PROGRAM

- No charges for additional drivers.

- No additional charges for drivers under age 21 (contracted accounts only).

- Weekly rates equal to six times the daily rate.

- No airport fees.

CREDIT CARDS

- Renters name must match name on card.

- Signature on back must match name imprinted on card.

- Authorization is obtained at time of rental for the estimated charges, and all charges are billed to credit card at time the car is returned.

- Credit Cards honored:

American Express

Carte Blanche

Diner’s Club

Discover Card

JCB

MasterCard

Optima

Visa

CREDIT CARD GUARANTEE PROGRAM

- Customers reserving any car must provide a credit card number at time of booking. If the customer cancels less than 24 hours in advance, a $25 penalty fee is charged to the customer’s credit card. If the customer fails to cancel the reservation, a $100 penalty fee is charged to the customer’s credit card.

CREDIT POLICIES

- Account must fill out Credit Application.

- After Credit Application is processed, the Accounts Receivable Department will determine amount of cash deposit or Letter of Credit to be issued by account’s bank.

DAILY RATES

- Apply to all rentals less than 5 days (specifically 99 hours). AllRite starts counting a rental day at the time of rental with one day being a 24-hour period of time.

DEPOSITS

- Cash or credit card is required when renting an AllRite car.

DRIVER’S LICENSE

- Valid U.S. or International Driver License required and must be in hand.

- If no photo, description must match renter.

- No Learner Permits accepted unless rented by a Licensed driver and for driving test only (maximum 4 hour rental).

- No photocopies accepted.

- Temporary licenses accepted only if for change of residence or reissue of lost or stolen license.

DROP CHARGE

- Also called an inter-city fee.

- Fee assessed for renting a car in one rental location and returning the car to another rental location.

- Varies with rental location and time of year.

EMERGENCY ROAD SERVICE

- AllRite customers in need of emergency road service, please call the rental office during business hours for help.

EXTRA DAYS

- Daily charges in excess of a weekly rental.

FUEL POLICIES

The rate you pay does not include the cost for fuel. You can return the car with a full tank of fuel and pay only what it costs you to refill the tank at a local gas station. If not full on return, you pay AllRite for refueling at rates stated on you rental agreement.

INCLUSIVE RATE

- Rental rate including basic time and mileage, and CDW (features and benefits can change).

INTER-CITY FEE

- Also called “Drop Charge”.

- Fee assessed for renting a car in one rental location and returning the car to another rental location.

- Varies with rental location and time of year.

LIABILITY INSURANCE

- AllRite provides liability insurance waiver at an extra charge. If you have transferable liability insurance, you can elect to use your coverage.

MAXIMUM RENTAL PERIOD

- On the 30th day, renter must return to rental location to request a new agreement for additional period of time. New agreement is subject to availability.

MECHANICAL ACCIDENTS AND PROBLEMS

- AllRite customers in need of emergency road service, please call the rental office during business hours for help. All accidents must be reported to the police and an accident report completed.

- You must also notify AllRite within 24 hours of the accident, and you will likely be required to complete another accident report for AllRite’s records and your own. This report is for both parties protection, and is particularly important if you have purchased a waiver of damage. Be aware that statements you make may be made a permanent part of the accident report. Remember to be truthful and accurate as your statements may be used in legal claims.

- Once you complete the accident report, you should be able to continue your trip. Be sure to save all original receipts stating the reason for purchase of parts or labor, and the amounts.

MILITARY/GOVERNMENT RATE

- For official government travel:

Must show official orders or government issued credit card.

Must show military/government identification.

Additional driver fee waived.

Under-age requirement waived.

- For off-duty travel:

Regular cash or credit card deposit required.

Normal rental requirements must be met.

MINIMUM RENTAL

- Any rental of less than 24 hours will be charged a full day’s rate.

NO-SHOW

- AllRite charges a fee on the customer’s credit card for specialty vehicles that are reserved but not rented, if the reservation was not canceled within 24 hours of anticipated arrival.

OVERTIME

- Rates are calculated on 24-hour periods.

- Cars returned after the agreed-upon date and time but no more than three hours after the pre-calculated return date and time will be charged an additional per-hour rate.

- Cars returned over three hours later than the pre-calculated return will be charged the full daily rate or extra day rate depending on the length of rental.

PERSONAL ACCIDENT AND EFFECTS COVERAGE (PAEC) (not available at this time).

- An option available at an additional cost per day.

- Provides limited personal medical and life insurance coverage.

- Principal renter up to $15,000 death, dismemberment and/or loss of sight covered 24 hours while vehicle is rented.

- Passengers: up to $5,000 death, dismemberment and/or loss of sight only while inside rented vehicle.

- $550/person emergency medical.

- Personal Effects covers many personal belongings from loss or damage.

PRIMARY RENTER

- Driver listed first on the rental agreement.

- This person will pay for and be responsible for the AllRite’s vehicle.

PROTECTION OPTIONS

As a renter, you have several options to protect yourself in case of accident, loss or damage to the vehicle. They are:

1. Relying on your own insurance policy on your personal vehicle. An estimated 60 percent of all auto insurance policies cover rental car losses. However, coverage may vary. Be sure to check with your insurance agent before you travel to determine rental car damage and loss coverage and restrictions under your own insurance. There are some states that require auto insurance providers to cover their policy holders for damage to the rental cars.

2. Relying on your personal credit card. Some bank credit cards offer primary protection, in which case the card company will pay all damage or loss and not use your insurance policy. Be sure to verify what your credit card company will and will not cover. Never assume you are protected without getting the facts. Most bank credit cards and charge cards offer secondary insurance protection. Secondary insurance protection provides benefits that cover any damage or loss not covered by the limits of your insurance policy. Be aware that you must still file a claim under your own policy first.

3. Purchase Collision Damage Waiver (CDW, also called Loss Damage Waiver) from the car rental company. A “waiver’ is not insurance, It is an agreement between the car rental company and the renter that means that the company will not hold the renter responsible for accidental damage or loss and will pay for all costs itself unless the renter violates the terms of the rental agreement. Companies impose a daily charge for CDW. These charges range from $8.95 per day to as much as $100 per day. CDW is an optional charge. Liability insurance covers the driver against claims by others for bodily injury and property damage up to the minimum state requirements and a specific limit.

REFUNDS

- If a renter plans to pay cash, AllRite credits the renter’s credit card any charges at the time the car is returned.

- If a renter has paid a cash deposit rather than using a credit card the balance remaining (after charges are deducted from the deposit) is refunded in cash at the end of the rental.

RENTAL AGREEMENT

- “Contract” between AllRite and the renter.

- Requires the renter’s signature and lists charges and conditions.

RENTAL QUALIFICATIONS

- You must have a valid driver’s license issued by the state in which you reside.

- You must be 18 years of age or, in some limited cases, 21 years of age.

- Prefer payment by valid major credit card in your own name.

- If you intend to pay by cash, you must have a verifiable home phone, proof of insurance, proof of employment and post a cash deposit in addition to prepaying all rental charges.

RESERVATION

- Confirmation of a vehicle which is reserved for a customer at a particular location, on a specified date, at an agreed upon price.

- Cars are reserved by rate code/car category.

- Advance reservation required: To call AllRite, see our phone numbers under “Contact Us”.

-Unless you receive a second conformation email your reservation is not guaranteed.

RESPONSIBILITY FOR RENTAL VEHICLES

AllRite holds the renter responsible for the safe return of the rental car in same condition as it was rented, except for normal wear and tear Unless prohibited by state law, a renter may be held responsible for all damages should the vehicle be damaged in an accident, stolen or vandalized. This is the case regardless of fault. Whether or not you caused the accident, you may be asked to pay for the damage up to and including the total cost of replacing the vehicle in case of a total wreck or loss. Be sure any damage to the car has been recorded properly before you leave the rental facility.

RETURNING YOUR CAR

Give yourself ample time to return your car. While we pride ourselves on expediting the return, you may still need a few moments. Your car should be checked for damage at the time of return by both you and our return agent. If there is damage, you may be required to fill out a damage report. Make sure you take a copy of the damage report with you for any insurance and/or credit card reimbursement procedures.

SATURDAY-NIGHT STAY

. Weekly and weekend rates may require a Saturday- night stay.

SHUTTLE BUS SERVICE

- Shuttle service is offered at most AllRite locations (within 5 miles of the location).

SPECIALTY VEHICLE

- Vehicle with special features such as a convertible, 4-wheel drive or some luxury vehicles.

SPECIAL EQUIPMENT (not available at this time).

Baby seats, car phones, are generally available. Please notify us when you make your reservation. The cost, if any, is usually added to the cost of your final rental bill.

SURCHARGES

You may want to ask about any potential charges when you pick up your AllRite car, including state and city taxes or surcharges. Some states, as well as some city governments, impose surcharges on each rental to generate revenues. These are listed separately on the rental agreement as a surcharge or tax.

Airport Fees.

Some airports impose a tax or fee on deplaning passengers for off-airport rental car transactions only if the customer exits the airport using AllRite’s shuttle bus. In airports where this applies, this tax or fee is an additional charge. The amount of the tax or fee varies by airport. In some airports it is a percentage of the rental charge, while in others it is a flat sum regardless of the amount of the rental charge. If you rent within an airport’s jurisdiction, which imposes such a tax or fee, and if you use a shuttle bus to reach your rental station, this charge will appear as a separate item entitled Airport Tax on your rental agreement. You can avoid this tax or fee by using another means of transportation, i.e. a taxi or private auto) to reach the rental location. If you advise the AllRite rental agent at the counter, you may be provided with an exemption certificate to sign certifying that you did not exit the airport using a shuttle bus service.

- This fee will be quoted when you pick up a car.

Late Charges.

. AllRite calculates rates based on a 24-hour period. Your rate will be calculated based on the return time you agreed to when picking up the car. If you do not return the car on time, you may incur a late charge.

TAXES

- Local sales taxes and airport-imposed taxes or fees vary according to location.

- Some states and local governments also impose rental taxes and surcharges.

UPGRADE

- Any car category higher than the one reserved.

- Offered at time of rental depending on car availability (additional charges may apply).

VISUALLY IMPAIRED OR HANDICAPPED

- Visually impaired or handicapped renter may rent a car using a designated driver (customers can use the impaired renter’ credit card or cash if cash-qualified and I.D., and designated driver’s license).

WALK-UP WALK-IN

- Renter who does not have a confirmed reservation prior to renting

WEEKEND RATES

- Must pick up car anytime on Friday and return by noon or earlier on the following Monday or normal daily rates apply.

WEEKLY RATES

- Rentals of 7 days.

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